Privacy policy


Purpose of this privacy policy
This privacy policy explains what personal information we may collect about you, how we may use it and what we do to keep it secure. We also explain your rights in respect of your personal information and how to contact us should this become necessary. This website may, from time to time, contain links to other websites which are provided for your interest and convenience. We are only responsible for our own privacy and security practices and suggest that you check the privacy and security policies and procedures on each website you visit. The personal information we collect In order to provide you with services, we may collect personal information about you from our website, from telephone conversations, emails and written and verbal communications. We would usually expect to keep a record of your contact details and details of any services we provide to you. We may also record details of any disability, health needs or dietary requirements you may have at the time of booking a place or accepting an invitation to one of our events to enable us to ensure your safety. We may supplement the information that you provide with other information that we obtain from our dealings with you.

Use of Cookies by Contentology Ltd

Cookies are small packets of information stored by your web browser when you visit certain websites, including our website. Cookies are generally used by websites to improve your user experience by enabling that website to ‘remember’ you, either strictly for the duration of your visit (using a “Session” cookie which is erased when you close your browser) or for repeat visits (using a “Permanent” cookie).

We do not use cookies to store any personally identifiable information about you.

Our site uses the following types of cookies:

Strictly necessary cookies

These cookies are essential in order to enable you to move around the site and use its features.  These are known as “First Party” cookies.  Without these cookies, services like enabling appropriate content based on your type of device cannot be provided.

Performance cookies

These cookies provide information about how visitors use the site so that we can analyse traffic and understand how our visitors use our site. We use cookies issued by a third party, Google Analytics, for this purpose (“Third Party” cookies).  Google Analytics uses its own cookies. These cookies don’t collect information that identifies a visitor.  All information these cookies collect is aggregated and therefore anonymous.  It is only used to improve how the site works. You can find out more about Google Analytics cookies here: You can avoid the use of Google Analytics relating to your use of our site by downloading and installing the Browser Plugin available via this link:

Functionality cookies

These cookies allow our site to remember choices you make (such as the region you are in) and provide enhanced, more personal features.  These cookies will also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.  They may also be used to provide services you have asked for such as watching a video or commenting on a blog.  The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Social Media Cookies

These cookies are used when you share information using a social media sharing button or you link your account or engage with our content on or through a social networking site such as Facebook, Twitter or Google+. The social network will record that you have done this.  This information may be linked to targeting/ advertising activities.

By using this website you consent to us deploying cookies as described above. If you do not wish to accept cookies from our site, or would like to stop permanent cookies being stored on your computer in the future you can change the settings in your web browser to decline and / or delete cookies.  See the “Help” section on your browser menu for guidance on how to do this. Note that changing cookie settings may affect certain features within this website.

How we may use your personal information
All personal information that we obtain about you will be held, used and protected by us in accordance with the latest data protection law and this privacy policy. We will primarily use your personal information to provide our services to you to administer any account you have with us (including tracing and collecting any debts), and for fraud prevention purposes (for example to verify your identity to comply with our money laundering obligations). We may also use your information, for example, to improve the quality of the services we offer and for market research. We may also maintain a personalised profile of your role and interests so that we can inform you of services or events that may be of interest to you.

Disclosure of your personal information
We will not normally share your personal information with any other organisation, however, some of your chosen services and events may be provided by or held at premises of third parties and we may need to provide limited information to them to enable you to take part. Occasionally, we may need to appoint other organisations to carry out some activities on our behalf. These will include, for example, courier services. In these circumstances, we will ensure that your information is properly protected and that it is only used in accordance with this privacy policy.

Use of your information outside the European Union
Except in the context of any services we provide on instructions, we would not usually expect to transfer your personal information outside of the European Union. However, if this does become necessary we will take proper steps to ensure that your information is properly protected.

Security of information
We take the security of your personal information seriously. We have security procedures in place to ensure that our paper and computer systems and databases are protected against unauthorised use, loss and damage.

Changes to this privacy policy
Privacy laws and practice are constantly developing and we aim to achieve high professional standards. Our policies and procedures are, therefore, under continual review. We may, from time to time, update our security and privacy policies and suggest that you check this page periodically to review our latest policies.

Amending your information
If the information we have about you is incorrect, please let us know and we will amend it.

Your rights to access your personal information
You have the right to receive a copy of your personal data. We are entitled to charge a small fee towards the cost of administering any request. Any request should be made to our Data Protection Officer via the contact details below.

How to contact us
If you would like any further information or have any comments about our privacy policy or practices, please contact us.