How we use your personal data
This section explains what personal information is collected and how we use personal information about:
- Visitors to our website
- People who download our content (eg. reports, guides)
- People who subscribe to our marketing
- People who use our services
Visitors to our Website
We use a third-party service (Google Analytics) to collect anonymous information about how visitors interact with our website, www.contentology.co.uk. This includes the number of visitors to various pages and how long they remain etc. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Where we do collect personal identifiable information through our website (eg on contact forms), we will be up front and clear about what personal information we are collecting and what we intend to do with it.
We may also promote content and services to visitors after they have left our website based on the content they have viewed, through remarketing and personalised adverts. We use third-party providers to facilitate this, including Google AdWords, Linkedin, Facebook and Twitter.
People who download our content
When you complete a form to download one of our guides or sign up to an e-course, we will ask you to provide us with your first name, company name and email, before we email you a link to access the content you requested. Your information will be held for two years before we contact you to obtain consent for continued communications.
Once you have shared your details with us, we may contact you with further information, such as related news and content or to discuss how our services could benefit your organisation. We will only contact you if we believe that doing so will be of legitimate interest to you and Contentology Ltd.
In addition, we may promote content and services to you while using third-party platforms such as Linkedin and Facebook.
People who use our services
If you have discussed, requested or used our services, we will hold your personal information in order to provide the service requested and to fulfil our contract, as well as for closely related purposes that we believe would be of legitimate interest to you and Contentology Ltd.
If, in the course of carrying out a service, you send us personal/ sensitive information (e.g customer data), the upmost care will be taken while executing our duties as a data processor. All data is held on encrypted storage, devices and email servers, access will be restricted to only those that need it, and sensitive information will be deleted once it is no longer required.
We may choose to send you marketing emails that are closely related to the services that you receive and/ or have enquired about. We use third-party providers to facilitate this, including Active Campaign, Linkedin and Facebook.
Disclosure of your personal information
Access to your information and correction
You have the right to request a copy of the information that we hold about you (known as a ‘subject access request’). If you would like a copy of some, or all of your personal information, please send an email to firstname.lastname@example.org or write to use at Contentlogy Ltd, No.1 Spinningfields, Quay Street, Manchester, M3 3JE.
We want to make sure that your information is always up to date and accurate. You may ask us to update or remove any information that may be inaccurate.
Cookies are small packets of information stored by your web browser when you visit certain websites, including our website. Cookies are generally used by websites to improve your user experience by enabling that website to ‘remember’ you, either strictly for the duration of your visit (using a “Session” cookie which is erased when you close your browser) or for repeat visits (using a “Permanent” cookie).
Our site uses the following types of cookies:
Strictly necessary cookies
These cookies are essential in order to enable you to move around the site and use its features. These are known as “First Party” cookies. Without these cookies, services like enabling appropriate content based on your type of device cannot be provided.
These cookies allow our site to remember choices you make (such as the region you are in) and provide enhanced, more personal features. These cookies will also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Social Media Cookies
These cookies are used when you share information using a social media sharing button or you link your account or engage with our content on or through a social networking site such as Facebook, Twitter or Linkedin. The social network will record that you have done this. This information may be linked to targeting/ advertising activities.
If you do not wish to accept cookies from our site, or would like to stop permanent cookies being stored on your computer in the future you can change the settings in your web browser to decline and/ or delete cookies.
For further information on how to remove cookies from your browser visit www.allaboutcookies.org
How to contact us