Privacy policy

Contentology Ltd takes your privacy seriously. We ensure all necessary steps are taken to ensure the security of your personal information and that your information is only used as stated in this privacy policy.

How we use your personal data

This section explains what personal information is collected and how we use personal information about:

  • Visitors to our website
  • People who download our content (eg. reports, guides)
  • People who subscribe to our marketing
  • People who use our services

 

Visitors to our Website

We use a third-party service (Google Analytics) to collect anonymous information about how visitors interact with our website, www.contentology.co.uk. This includes the number of visitors to various pages and how long they remain etc. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 

Where we do collect personal identifiable information through our website (eg on contact forms), we will be up front and clear about what personal information we are collecting and what we intend to do with it. 

We may also promote content and services to visitors after they have left our website based on the content they have viewed, through remarketing and personalised adverts. We use third-party providers to facilitate this, including Google AdWords, Linkedin, Facebook and Twitter. 

 

People who download our content

When you complete a form to download one of our guides or sign up to an e-course, we will ask you to provide us with your first name, company name and email, before we email you a link to access the content you requested. Your information will be held for two years before we contact you to obtain consent for continued communications.

Once you have shared your details with us, we may contact you with further information, such as related news and content or to discuss how our services could benefit your organisation. We will only contact you if we believe that doing so will be of legitimate interest to you and Contentology Ltd.

We use a third-party provider, Active Campaign, to deliver our marketing emails containing infomation closely related to the subject of your download. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our marketing emails. For more information please see Active Campaign’s privacy policy. 

In addition, we may promote content and services to you while using third-party platforms such as Linkedin and Facebook. 

 

People who use our services

If you have discussed, requested or used our services, we will hold your personal information in order to provide the service requested and to fulfil our contract, as well as for closely related purposes that we believe would be of legitimate interest to you and Contentology Ltd. 

If, in the course of carrying out a service, you send us personal/ sensitive information (e.g customer data), the upmost care will be taken while executing our duties as a data processor. All data is held on encrypted storage, devices and email servers, access will be restricted to only those that need it, and sensitive information will be deleted once it is no longer required.

We may choose to send you marketing emails that are closely related to the services that you receive and/ or have enquired about. We use third-party providers to facilitate this, including Active Campaign, Linkedin and Facebook. 

 

Disclosure of your personal information

We will not normally share your personal information with any other organisation, however, some of your chosen services and events may be provided or held at premises of third parties and we may need to appoint other organisations to carry out some activities on our behalf. These will include, for example, courier services. In these circumstances we will ensure that your information is properly protected and that it is only used in accordance with this privacy policy. 

 

Access to your information and correction

You have the right to request a copy of the information that we hold about you (known as a ‘subject access request’). If you would like a copy of some, or all of your personal information, please send an email to hello@contentology.co.uk or write to use at Contentlogy Ltd, No.1 Spinningfields, Quay Street, Manchester, M3 3JE.

We want to make sure that your information is always up to date and accurate. You may ask us to update or remove any information that may be inaccurate.

 

Cookies

Cookies are small packets of information stored by your web browser when you visit certain websites, including our website. Cookies are generally used by websites to improve your user experience by enabling that website to ‘remember’ you, either strictly for the duration of your visit (using a “Session” cookie which is erased when you close your browser) or for repeat visits (using a “Permanent” cookie).

We do not use cookies to store any personally identifiable information about you. 

 

Our site uses the following types of cookies:

Strictly necessary cookies

These cookies are essential in order to enable you to move around the site and use its features. These are known as “First Party” cookies. Without these cookies, services like enabling appropriate content based on your type of device cannot be provided. 

Performance cookies

These cookies provide information about how visitors use the site so that we can analyse traffic and understand how our visitors use our site. We use cookies issued by a third party, Google Analytics, for this purpose (“Third Party” cookies). Google Analytics uses its own cookies. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the site works. You can find out more about Google Analytics cookies here. You can avoid the use of Google Analytics relating to your use of our site by downloading and installing the Browser Plugin available via this link.

Functionality cookies. 

These cookies allow our site to remember choices you make (such as the region you are in) and provide enhanced, more personal features. These cookies will also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Social Media Cookies

These cookies are used when you share information using a social media sharing button or you link your account or engage with our content on or through a social networking site such as Facebook, Twitter or Linkedin. The social network will record that you have done this. This information may be linked to targeting/ advertising activities. 

If you do not wish to accept cookies from our site, or would like to stop permanent cookies being stored on your computer in the future you can change the settings in your web browser to decline and/ or delete cookies. 

For further information on how to remove cookies from your browser visit www.allaboutcookies.org

 

Other websites

Our website may contain links to other websites that aren’t created or managed by Contentology Ltd. This privacy policy only applies to this website www.contentology.co.uk, therefore, when visiting other sites, you may wish to read their privacy policy.

 

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page of our website, and, where appropriate, notified to you by email. 

 

How to contact us

If you have any questions about our privacy policy, please email hello@contentology.co.uk or write to use at Contentology Ltd, No.1 Spinningfields, Quay Street, Manchester, M3 3JE